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How to Deactivate Airtel Broadband Connection- Permanently & Temporarily

All those people who use Airtel Broadband Connection can deactivate their connection. They can either opt to do it permanently or temporarily. We have described both (permanently or temporarily) ways how to deactivate Airtel Broadband Connection.

1. How To Deactivate Airtel Broadband Connection Permanently?

Here are the three methods using which you can permanently deactivate your Airtel Broadband Connection. Follow the steps and cancel your broadband connection with Airtel. 

• Through Offline Mode
• Through Email
• Through Call

a) Through Offline Mode

To disconnect airtel broadband connection, you can visit any nearby Airtel store. This is where you can ask about all the procedures to cancel Airtel Broadband connection.  

Just follow certain steps and deactivate this service offline.

• Customers need to visit any nearby Airtel Store.

• Ask about all the relevant details.

• You can submit the deactivation request for your "Airtel Broadband Connection."

• Collect the request number from the store after submitting the request.

b) Through Email

Customers can send an email to Airtel customer care requesting to deactivate the service. You need to follow the steps mentioned below to deactivate this service via Email.

• Send a deactivation request on [email protected].

• The deactivation process of this service will take three working days to complete.  

• After 3 days, You can check if your ‘Airtel Broadband Connection’ has been deactivated.  

• If your service has not been deactivated, you can contact customer care or visit any nearby Airtel store.

c) Through Call

The third option is to call the customer care executive to deactivate this service. Here are certain steps following which will help you to cancel Airtel broadband connection.

• Just dial 121 to contact customer care and submit the request for deactivating the ‘Airtel Broadband Connection.’

• Once a request is accepted, the deactivation process will be completed within 3 working days. 

d) Through Airtel Service center

The Airtel Service Centres are authorised locations where you may inquire about protocols or receive advice/techniques for problems with internet connections. Additionally, these facilities are in charge of enabling the installation and termination of broadband connections.

At the closest service center, you can make a request to temporarily or permanently disable your Airtel broadband connection. Keep track of the request number so you can use it when making subsequent requests or complaints.

2. How To Deactivate Airtel Broadband Connection Temporarily?

Airtel provides a temporary deactivation process of the broadband connection through the ‘Safe Custody Mode’. There are two options available. 

As a customer, you can choose any one of them.

• Through Call
• Through the Airtel Thanks App

a) Through Call

Customers can request to deactivate this service temporarily by calling the customer care executive.

Customers need to Airtel contact customer care by dialling 121. Then they should ask them to activate any one of the particular options which come under safe custody. 

It will help you to deactivate Your ‘Airtel Broadband Connection’ temporarily. It will take the next 4 hours, and bills will be sent to you monthly for the days until you were using the connection.

Must Read: How to Activate Airtel Sim?

b) Through the ‘Airtel Thanks App.’

Follow the certain steps mentioned below to deactivate this service on a temporary basis.

• Download ‘ Airtel Thanks App’ from Play Store or App store 

• Open the ‘Airtel Thanks App’ and select the specific landline connection from the given options.

• Find the ‘Quick Actions’ now and click on ‘safe custody‘ option.

• Your next step is to turn on the toggle button.

• Click on “Activate”.

The process is done. You will receive an SMS or email of confirmation regarding deactivating Airtel Broadband. 

Conclusion

I am sure nobody wants to pay for an extra month on Airtel Broadband when they are not at home. You might be in a hurry to deactivate it. Right? This article has mentioned every method of How to Deactivate Airtel Broadband. The article has shown many ways to deactivate it, like the Airtel Thanks App, call, and email. If there is a question regarding Airtel Broadband disconnection, feel free to drop questions in our comment section. 

Frequently Asked Questions

Q. How do I cancel my WIFI broadband?

A. You can always contact your wifi provider to cancel your broadband service anytime you want. 

Q. How can I cancel my Airtel Xstream fibre subscription?

A. You can visit the Airtel store or send an email to the registered mail ID to cancel your Airtel Xtreme fibre subscription. 

Q. How can I cancel my Airtel network?

A. You can call 198 or 121 from your registered mobile number to cancel the Airtel network service available on your sim. 

Q. Will I get refund if I cancel Airtel broadband?

A. According to the Airtel policies, you will not get a refund if you cancel the subscription before the maturity of the term. 

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