5 days ago

How To Deactivate Airtel Broadband Connection?

author Mahima Content Writer

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I have seen so many people go for a long vacation with their families without deactivating Airtel Broadband. Are you also in the same boat? Do you know how to do it? You come to the right place.

The article is all about "How To Deactivate Airtel Broadband" easily. And yes, I will share both temporary and permanent solutions to help you.

It is important to deactivate your broadband connection because it will help you to avoid unwanted tariff charges.

There are numerous solutions to disconnect, such as the Airtel Thanks App, through offline mode, email, and so on. So, if you want to know how to deactivate Airtel broadband in the Airtel app and with other methods, keep reading until the end.

Do you know How to Take 1 GB Data Loan in Airtel? Read this article.

Table of Contents

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1. What is Airtel Broadband?
2. How to Deactivate Airtel Broadband Connection- Permanently & Temporarily
3. 3 Best Ways to Permanently Deactivate Airtel Broadband Connection
4. 2 Best Ways to Temporarily Deactivate Airtel Broadband Connection
- 4.1 By Calling Airtel Customer Care
- 4.2 b) Through the ‘Airtel Thanks App.’
5. How to disconnect my Airtel Xstream Broadband Connection?
6. Conclusion
- 6.1 Frequently Asked Questions

What is Airtel Broadband?

Airtel broadband is an internet service that Airtel offers to its consumers through connections using geolocation and fixed-line. Airtel is a well-known name in the market: an Indian global telecommunications services corporation based in New Delhi.

How to Deactivate Airtel Broadband Connection- Permanently & Temporarily

There are two methods to deactivate your Airtel Broadband connection. You can either permanently deactivate your Airtel Broadband connection or temporarily deactivate your account. We have explained both methods below in detail; you can choose your preferred way to deactivate your connection.

3 Best Ways to Permanently Deactivate Airtel Broadband Connection

Here are the three different ways to deactivate your Airtel Broadband connection permanently; follow the steps to know how to discontinue airtel broadband:

By Sending Email
By Calling Airtel Customer Care
By Visiting Airtel Service Center

1. By Sending Email

Below are the steps mentioned on how to disconnect Airtel broadband connection online:

Open your Email
Compose and draft a new mail to [email protected]
Send the deactivation request to Airtel
The deactivation process of this service will take three working days to complete.
After 3 days, You can check if your ‘Airtel Broadband Connection’ has been deactivated.
If your service has not been deactivated, you can contact customer care or visit any nearby Airtel store.

2. By Calling Airtel Customer Care

Here are the steps mentioned to deactivate your Airtel Broadband connection by calling customer care:

Open your dial pad
Dial 121 to contact customer care
Submit the request for permanently deactivating the Airtel Broadband connection
Once a request is accepted, the deactivation process will be completed within three working days.

3. By Visiting the Airtel Service center

Follow the steps mentioned below to learn how to disconnect Airtel broadband:

Visit any nearby Airtel Service Center.
Carry the necessary documents along with you (like ID proof and broadband account details)
Inform the store representative about the required request
Clear all the dues, if any
Submit the deactivation request
Collect the confirming receipt of your deactivation request

2 Best Ways to Temporarily Deactivate Airtel Broadband Connection

Airtel also allows its customers to deactivate their broadband connection temporarily. Below are the two ways to deactivate your Airtel Broadband connection temporarily;

By Calling Airtel Customer Care
By using the Airtel Thanks App

1. By Calling Airtel Customer Care

Below are the steps mentioned on how to close Airtel broadband connection by contacting a Customer care executive:

Open your dial pad
Dial 121 to contact customer care
Inform them about your request regarding ‘safe custody’ ( which is temporarily deactivating your connection )
Submit the request for temporarily deactivating the Airtel Broadband connection
Once a request is accepted, the deactivation process will begin within the next 4 hours
However, you will receive bills for your monthly dues for your usage

2. Through the ‘Airtel Thanks App.’

Follow the steps mentioned below on how to deactivate Airtel broadband connection through Airtel app: .

Download ‘ Airtel Thanks App’ from Play Store or App store
Open the ‘Airtel Thanks App’
Enter your login credentials
Find the ‘Quick Actions’ now and click on the ‘safe custody‘ option
Turn on the toggle button
Click on “Activate”
You will receive an SMS or email confirmation regarding deactivating Airtel Broadband

How to disconnect my Airtel Xstream Broadband Connection?

Airtel Xstream Broadband ( also known as Airtel Xstreme Fiber ) is a high-speed internet service by Airtel. Along with the internet, it offers its users entertainment features like OTT apps, TV integration and more.

On the other hand, Airtel Broadband only provides essential internet services to users. However, if you want to deactivate the Airtel Xstreme Broadband connection, then follow the steps:

By Calling Customer Care: Dial 121, contact customer care and request the deactivation of your Airtel broadband connections.

Through My Airtel Thanks App: Open the Airtel Thanks app, go to safe custody and complete the required procedure to deactivate your Airtel Xstreme Broadband connection.

Conclusion

This article mentions every method of Deactivating Airtel Broadband. The article has shown many ways to deactivate it, like the Airtel Thanks App, call, and email. If there is a question regarding Airtel Broadband disconnection, please drop questions in our comment section.

Frequently Asked Questions

Q. How can I cancel my Airtel network?

A. You can call 198 or 121 from your registered mobile number to cancel the Airtel network service available on your sim.

Q. Will I get a refund if I cancel Airtel broadband?

A. According to Airtel policies, you will not get a refund if you cancel the subscription before the term matures.

Q. How to deactivate Airtel broadband online?

A. To deactivate Airtel broadband online, you can send mail to [email protected].

Q. How do I deactivate my Airtel network?

A. To deactivate my Airtel Network, you can either call 121 or send mail to [email protected] requesting the deactivation of your account.

Q. How much is a cancellation fee for broadband?

A. You are charged a nominal fee, i.e. upto 60% of your plan if your contract is not over yet.

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About Author

Mahima

Content Writer

I write to shed light on motivating, influencing and creating organic ideas. My readers will read my content for accuracy, creativity, and, last but not least, for clarity.