A FreeKaaMaal Cashback is a reward that the user gets on making a purchase from our website. This cashback will depend on the online vendor for which the User is making a purchase.
In order to earn Cashback from FreeKaaMaal there is a series of steps that the User need to follow. These steps are mentioned below:
The User cannot get the Cashback if the he/she independently searched the product and made the purchase.
No, the User cannot because by doing so the retailer won’t be able to know that the purchase made on his website was driven by us. We provide a unique link to each and every deal posted on our website which gets us a commision on completion of the Sale.
This unique link makes the merchant capable of tracking that the purchase was driven by our website. After that, we are capable of providing that commision to the User as cashback reward.
Usually it takes between 24-48 hrs for the merchant to track the User’s purchase. Although, the User need to wait for at least 3 days after the purchase.
If the User still didn’t get the confirmation mail even after 3 days then click on the link https://freekaamaal.com/cashback/home. After opening the link click on “Missing Cashback Report”. We will file the User grievance and help the User get back his/her missing cashback.
Note: If the User makes the missing report after 7 days of the actual sale then we won’t be able to help him/her.
Reading the Terms & Condition and following them will reduce the chances of any missing cashback. In order to read the terms & Conditions, Click here. The Terms & Conditions are mentioned as Important Points to Remember.
When the User visits the Merchant’s Website using the unique link provided by us on any deal, Our system tracks and record it as an “Exit Click”. Although, if the User still didn’t get the confirmation mail for the cashback then it is most likely that the Merchant has missed the transaction.
In this case, we will track down the User purchase and get the User his/her missing cashback. Although, there can be certain reasons behind Merchant’s denial for the transaction. The reasons can be as follows:
In order to see the user cashback he/she needs to follow these steps:
All these three types of status for the user cashback can be stated as:
When the user transaction is reported for the very first time from the Merchant’s Site the amount that the User is about to receive is shown as “Pending Cashback”.
It is the amount that the User can now withdraw from our website. This happens when the Merchant confirms that the transaction has been completed from the Members side and the merchant has received a confirmed order.
It generally happens when the User returns the product back to the Merchant or simply cancel it.
There can be many reasons why the user’s cashback got declined. Although, pointing out a specific one could be hard without actually looking into the matter. If the User wishes to avoid getting in this situation, he/she must read the terms & conditions mentioned on our website. In order to read the Terms & Conditions, click on the URL https://freekaamaal.com/cashback and read the “Important Points to Remember”. Reading them might help the User to know what actually went wrong and will help the him/her in the future to have a fluid transaction. The most common reasons why the user cashback got declined are:
It generally takes some time for us to get the user’s purchase tracked from the merchant’s side. Once we have the information regarding the user’s complete transaction, we process the amount in response to it. The cashback is credited to the user’s FreeKaaMaal account with 24-48 hours.
Note: In case if the User hasn’t received the cashback then he/she needs to raise a missing cashback report.
Promo Balance is the amount that the User receives when he/she redeems the promo code provided by us. We provide promo codes to our loyal customers as a sign of gratitude. Also, the promo code is provided in case if there is an issue from our side and the user misses his/her designated cashback.
In order to redeem Promo Balance the user needs to follow certain steps. The steps to redeem Promo Balance are as follows.
Promo Balance is provided to the User after he/she avails a Promo Code provided by FreeKaaMaal. Each and Every Promo Code is Unique in nature and has its own terms & conditions. Therefore, the limit of redemption will be depending on the Promo Code that the user has used to avail the Promo Balance.
The User can not redeem cashback unless it has been confirmed by us. After confirmation, the User will receive a mail for the same. Now in order to redeem it follow the steps below:
FreeKaaMaal provides many options for withdrawing cashback. These modes of transacting money are:
The minimum amount of cash back that the User can withdraw is Rs.100 for all modes of Payment. The User will be incurred a 3% Convenience Charge on the Withdrawal(Freekaamaal is working to remove these charges) on withdrawing the cashback to his/her Paytm Wallet.
Usually different Merchants take a different amount of time to make sure that the purchase is confirmed. Although we take a maximum of 8-10 weeks to get the User his/her cashback.
Note: In case if the User still hasn’t received the cashback then he/she can contact us for the same.
The User can order as many products that he/she wants in a single transaction and still receive the designated cashback. Although, the cashback provided will be the same as the cashback the user receives on an individual product.
For e.g., If the User has a product with the name XYZ and the cashback on it is Rs.100. Then, if the User order n numbers of XYZ products in a single order then the cashback received by the User will still be Rs.100.
The maximum number of Orders that the User can make and still receive cashback is 3. Although, it also depends whether the online store allows multiple transactions or not in a month.
In case if the User hasn’t got a confirmation mail regarding his/her cashback then that issue will be quoted as “Missing Cashback Request”. In order to file a missing cashback request below are the steps that the User needs to follow.
Once we receive the user’s missing cashback report we will start looking into the matter and will help the User get back his/her earned cashback.
The User can make a missing cashback request till 5-7 days of the purchase or before the 4th of the next month whichever is earlier. If the User is unable to raise a missing cashback request then he/she is late to file a Missing Cashback report.
There can be many reasons why the request got denied like:
Use incognito mode while making the purchase. It becomes very easy to track the order during incognito.
The difference between the two has been mentioned below:
A pending cashback is the one that is registered on our website once a transaction has been made by the user. This cashback stays pending until the transaction is 100% completed.
A confirmed cashback is a reward which can be redeemed. A pending cashback becomes confirmed after the transaction is 100% completed.
It takes us almost 24-48 hrs to trace a missing cashback after a complaint has been filed. Although, the time by which the User will get his/her missing cashback depends on the store for which the request has been made.
If the User’s Cashback has not been confirmed even after 10 weeks then the issue is most likely from the vendor’s side. It happens sometimes although the User will most likely get his/her cashback if there is balance in the Pending cashback tab.
If the user’s withdrawal request has been declined then there can be two reasons behind it:
If the User has been asked to fill a cashback claim form before the purchase then it is the only way how we can trace the User’s transaction.
The difference between the two has been mentioned below:
The User fills the Cashback Claim Form before a purchase. This form helps us identify that the particular transaction has been carried out by a certain customer.
This form is filled after the User has completed the user transaction and there is no confirmation even after 24-48 hrs of the transaction. This form helps us to identify that a cashback has been missing, therefore, we further investigate to get the user his/her missing cashback.
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