Frequently Asked Questions

Cashback is the amount you receive on your purchase of any goods from different partner websites available at FreeKaaMaal.The cashback can be used as a real Cash and redeemable. FreeKaaMaal provides you some amazing deals, offers, and discounts through which you receive cashback.

The process can be divided into mainly three parts.
• FreeKaaMaal drives traffic to our merchant websites by providing you with all the best deals and offers available. When you shop at the Partner Website by visiting the FreeKaaMaal, you can get the best deals and get us a referral commission for driving traffic when the Member completes the purchase.
• Once the purchase has been made, the cashback is tracked by us.
• Later, we process the cashback to your FKM account.

To earn cashback from FreeKaaMaal, you need to follow some really easy steps, which we have mentioned below. To earn the cashback, you need to be an FKM member. If you are not a member yet, then all you have to do is be a member first.

• Go to FreeKaaMaal.com
• Sign Up to FreeKaaMaal with a valid ID, and other details
• Check out the best deals, Cashback offers, and discounts as per your requirements.
• Click on the Shop and Earn button, and we will redirect you to the partner site from where you can shop and get cashback.
• Make your purchase and complete the payment as per the steps mentioned in the deal.
• Once the purchase has been completed, we will receive a commission provided to you as a Cashback reward. This cashback reward will be given explicitly to you if you purchase or redirect through the FKM link.
• Also, if you want to check out the best stores and cashback offers, then CLICK HERE.
• The cashback that you will receive will be shown as pending. Once we get a confirmation from the merchant and the purchase return period is over. Then we will receive the confirmation time/validation report, after which we will confirm your cashback.
• You can also check the expected confirmation date from your Cashback Summary of FKM.
• You will receive the cashback only when you make your purchase of goods from FreeKaaMaal. If you have ordered from any other website/source, you will not be eligible for cashback.

No, you cannot visit the merchant. The retailer won't know that we drove the purchase made on his website by doing so. We provide a unique link to every deal posted on the FreeKaaMaal website, which gets us a commission on your Sale's completion. The unique link makes the merchant capable of tracking that our website drove the purchase. After that, we are capable of providing that commission to you as a cashback reward.

If you have purchased from the Online store, then your purchase will get tracked within 15 minutes, and just in case if it is not tracked, then after 24 hours, you can raise the missing ticket request to track your cashback/purchase. Suppose you have purchased from the Offline store. In that case, you have to fill the cashback claim form, just after your purchase or within 24 hours, and within 2 to 3 business days, your cashback will get credited, and you will receive the confirmation Email from FreeKaaMaal.

When you visit the merchant’s website using the unique link provided by us on any deal, our system tracks and records it as an “Exit Click.” Although you still didn’t get the confirmation mail for the cashback, it is most likely that the merchant has missed the transaction. In this case, we will track down your purchase and get your missing cashback. Although, there can be specific reasons behind the merchant’s denial of the transaction. The reasons can be as follows:

• You might have either amended his/her purchase, returned his/her product or canceled the Order.
• Your device was not online during the time he/she made the purchase.
• You may have used another website before the purchase, which may have got all the commission to the other website he/she accessed.
• You did not follow the terms & conditions mentioned on our website correctly.
• You have used a voucher code or gift card, which our website does not support.
• The merchant has stopped trading and has got into administration.
• You have disabled the cookies, which didn’t allow the retailer to track the purchase.

To see the cashback, you need to follow these steps, which we have mentioned below for you:

• Go to FreeKaaMaal.com
• Login to your ID or Create one if you have not signed up yet from the top right corner of the page (You can also login using your Facebook or Google ID).
• Now, click on your profile tab.
• Click on the Cashback Summary
• You will be able to check the available cashback, which you can redeem.
• You can visit your Cashback summary and check pending Cashback to get the tentative date
• Your cashback confirmation starts from the first week of the new month for your pending transactions.

All these three types of status for your cashback can be stated as:

Pending Cashback: When your transaction is reported for the first time from the Merchant’s Site, your amount is about to be received as “Pending Cashback.”

Confirmed Cashback: It is the amount that you can now withdraw from our website. This happens when the Merchant confirms that the transaction has been completed from the Members side and the merchant has received a confirmed order without any modifications.

Declined Cashback: It generally happens when you return the product back to the Merchant or simply cancels/returns/modify/replace your order.

If your Cashback got declined, then below we have mentioned some of the reasons.

• You did not log in to your FreeKaaMaal Id and made the purchase from any other source link.
• You did not make the purchase in one go or a single session.
• Cashback is not payable if you return/cancel/ exchange/ partial cancellation/ partial exchange of your order. In all these cases, Cashback for the full order will be declined.

Your cashback will be confirmed within 10 to 12 weeks or 90 business days; as the confirmation may vary from store to store as we do have some particular store wherein the confirmations stood between 15-30 Business days only.

The FreeKaaMaal Promo Balance is the amount that you get when you redeem the promo code given by FKM to its elite members as a token of apology or as an appreciation. The promo code is also provided if there is a concern from our side and you miss your designated cashback.

To redeem the promo balance, you need to follow specific steps which we have mentioned below:

• Go to FreeKaaMaal.com
• Login to your ID or create one if you have not (You can create your ID using your Facebook and Google+ ID).
• Go to the cashback summary.
• Apply the promo code provided by us in the 'Get a promo code?' section
• Click on Redeem!
• Now click on Withdraw and enter the information required for availing the earned cashback. If you want to know more about the radio button for adding the promo code value, then CLICK HERE.

Promo Balance is provided to you after you get a Promo Code provided by our team that adds the promo balance directly to your FKM account which is unique and has its own terms & conditions. Therefore, the limit of recovery will depend on the promo code that you have used to avail of the promo balance.

No, there is no such validity for the promo balance.

Freekaamaal Gold membership is for our privilege user who has successfully completed the minimum criteria of purchasing through our portal and being an gold member you will get plenty of Benefits for each purchase you make and to check your eligibility and gold membership in details click here

To avail the cashback its mandate to fill the cashback claim form within 24 hrs of your purchase and you can get the claim form link through our deal/offer page through which you have redirected through the merchant end.

It's very rare to occur such cases, though you can visit your Cashback summary wherein you will get the Option to Submit the Claim form for your purchase.

If your purchase does not get tracked within 15 -30 minutes for an online store that does accept the missing request in such case you need to raise the missing request for your purchase.

If your cashback does not get tracked in 15 mins, you can report the missing after 1 hour of your purchase, missing could be reported within 5 business days of your purchase, and before the 4th of the next month whichever is earlier no further delay will be entertaining to claim the cashback.

kindly follow the below-mentioned steps to raise the missing cashback request from your freekaamaal account.

• Click here and visit your FreeKaaMaal Cashback Summary.
• Select "Report Missing Cashback" by clicking on the left Menu.
• Now fill-up the mandate details for your order and click on the "SUBMIT " button
• We will verify your request and upon verification, cashback will be added to your account within 2-3 Business days.

You can not redeem the earned cashback unless FreeKaaMaal has confirmed it. After your pending cashback approval, you will receive mail for the same from us to process your confirmed cashback for the withdrawal Follow these steps mentioned below to redeem your confirmed cashback.

• Go to FreeKaamaal.com
• Login to your ID
• Go to Profile and click on the cashback summary.
• Click on the Withdraw money.
• Select a suitable method by which you would like to get the cashback. You can get the cashback in the following ways:

  -Paytm,

  -Bank Transfer.

• You will receive an OTP on your registered mobile number and also over the E-Mail.
• Insert the OTP and now click on Withdraw. (Your withdrawal reflect in your account in 4 to 5 business days)

FreeKaaMaal provides two options for withdrawing cashback. These modes of transacting money are:

• Paytm
• Bank Transfer

The minimum amount of cashback that you can withdraw is Rs. 100 for all modes of Payment. You will be incurred with a 3% Convenience Charge (On Paytm only) on the withdrawal.

Based on the purchase criteria and as per the validation report the declined cashback orders are those order which has been rejected by the merchant due to the following reasons

The Cashback usually gets declined due to the following reasons

• Order Cancellation/returned/exchange/partial returned
• Returned to Origin (RTO)
• Order Undelivered
• Used Other Affilate/Cashback site
• Used Other Coupon code
• Used any Gift card/coupon/store credit

You can check the reason for declined cashback store along with the order id in the declined cashback summary.

To claim any declined cashback or order for any store you need to report to Support@freekaamaal.com within 7 days along with the following details

• Screen recording by loin into the store account
• Screenshot of AWB (Airway Bill Number) Reflecting the order has been delivered successfully

Post submitting the details our team will re-validate the data and will give you the final closure to your case.