How to Cancel Jio Fiber Connection: Step-by-Step Guide

author Nikita Content Writer

If you're looking to cancel your Jio Fiber connection, you might find the process a bit overwhelming. Whether you're switching to a different provider or simply no longer need the service, it's important to understand how to proceed.

The good news is that canceling your Jio Fiber connection doesn't have to be complicated. With the right information and steps, you can easily handle the cancellation process.

In this guide, we'll break down everything you need to know, from understanding Jio’s cancellation policy to the practical steps involved in terminating your connection.

Keep reading to learn how you can cancel your Jio Fiber connection smoothly and without unnecessary stress. 

Also, if you're interested in learning more about ways to maximize your Jio experience, be sure to check out our article on Jio Free Data Codes for exclusive offers and data perks.

 Jio Fiber Connection

How to Cancel Jio Fiber Connection?

Below, I have shared three methods of how to close jio fiber connection . Have a look-

How to Cancel the Jio Fiber Connection through Customer Care?

If you prefer to cancel your Jio Fiber connection through a more direct approach, contacting customer care is a reliable option. Here's how you can do it:

Contacting Customer care is the most convenient option when it comes to cancelling your Jio Fiber connection. Follow the steps mentioned below:

1. Call Jio Customer Care:
Dial the toll-free customer care number 1800-889-9999 or 198 from your registered Jio number. Once you’re connected, a representative will guide you through the cancellation process.

2. Request Cancellation:
You can inform the representative about your wish to cancel your Jio Fiber connection while you’re speaking to the customer care executive. Make sure you are ready with all the required details such as the registered phone number, account number, or service address etc.

3. Follow the Verification Process:
You may be asked to verify your identity and account details for security purposes. This is to ensure that the cancellation request is coming from the rightful account holder.

4. Confirmation of Cancellation Request:
After your request is processed, the customer care representative will confirm the cancellation and provide you with any necessary instructions, such as returning the Jio Fiber router or equipment.

2. How to Cancel Jio Fiber Connection through App?

Here are the important points that will help you to know how to cancel jio fiber connection through app. Just read out the points below. 

  • Open the app.
  • Log-in using Jio Fiber account credentials.
  • Click on the “Settings” icon [At the top right corner].
  • Then Click on My Account” now.
  • Your next step is to tap onUninstall Jio Fibre”.
  • Complete the instructions to uninstall the Jio Fiber Connection

3. How to Cancel Jio Fiber Connection through Email?

Here's how you can cancel your Jio Fiber connection via email:

  • Composing an email to [email protected].
  • In the subject line, write: "Request to Close the Jio Fiber Connection."
  • In the body of the email, include your Jio Fiber account number or registered mobile number, along with any other relevant details.
  • Be sure to mention the reason why you're requesting the cancellation of your Jio Fiber connection.
  • Once you've drafted the email, send it and wait for a response from the Jio Fiber team. They will guide you through the next steps.

Want to Raise a JioFiber Internet Complaint?

To fix your Jio Fiber internet, you must follow these steps-

  • Open the Jio app and click on Fiber tab.
  • Second step is to click on Jio Care and then, SelectRun Diagnostics”.
  • Now select a feature and tap on the Run Diagnostics button.
  • If there is an issue that can’t be fixed by “Run Diagnostics”, tap on “Raise a service request”. 
  • Set your preferred date and time and click on Proceed.
  • The final step is to click onDone”

About Jio Fiber

It is an Internet service that is offered by Reliance Jio, they offer superior internet services to explore the digital life. Jio Fiber is the technology for the future that offers ultimate broadband connectivity and experience to surf, stream, game, or work. 

The Jio Fiber brand beats all its competitors in offering the best speed for uploading and downloading in milliseconds. JioFiber connectivity comes directly to your premise, unlike in most cases where the fiber reaches only the building. Plus, You can use the Online chat service or call the hotline at O92410-12566 so that it would be easy for you to  get basic information on How to cancel a Jio air fiber request.

Conclusion

Looking to close your Jio Fiber connection? Are you searching for the best methods to do that? Search no further because the article has covered all about "How to Cancel Jio Fiber Connection". I have shared three methods that can help you. Even you have learnt about the process to Raise a JioFiber Internet Complaint. Have more questions? Do you know any other advanced method on how to close JIO fiber connection? Drop it in our comment section. 

Frequently Asked Questions

Q. How do I deactivate MyJio connection?

Ans. Log in to the MyJio app, go to the "Settings" menu, select "My Account," and choose the option to uninstall or cancel your Jio connection.

Q. Will I get a refund if I cancel Jio Fiber before installation?

Ans.  Yes, you may cancel your Jio Fiber before installation, and in return, you will get a Security deposit as long as no services have been started. 

Q. What if I don't pay MyJio fiber bill?

Ans. In this case, you'll be charged a late fee of around  ₹100 ( Or 2%)  of the total outstanding amount. Therefore, the cost will be higher on your next bill.

Q. Is 1000 GB enough for a month of Jio air fiber?

Ans. Yes, 1000 GB is enough for a month, Jio air fiber. 

About Author

author

Nikita

Content Writer

I write to shed light on motivating, influencing and creating organic ideas. My readers will read my content for accuracy, creativity, and, last but not least, for clarity.

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