How to Cancel Order on Dominos: In 2 minutes

author Mayank Content Writer

Are you throwing a pizza party but made the wrong order from Dominos? No need to panic! The article will let you know How to Cancel Order on Dominos.

Feeling hungry? Pizza is the answer. No matter how many apps enter in the food industry, people always love to order from Dominos. But a situation can arise when you add the wrong address and suddenly look for a solution to cancel your order. 

I have seen so many who don't know whether they will get a refund from Dominos or not. Well, this article has everything you are looking for.

I will tell you how to cancel order in Dominos, plus how to get a refund. If you only order from this app, keep reading the article till the end. 

If you also love to order food from Zomato, you can read this Article: How to Cancel Order on Zomato?

How to Cancel Order on Dominos

How to Cancel Order on Dominos: Step-by-Step Guide

Here I will share different methods through which you can cancel your order on Dominos. To know about the ways and how it works, keep reading the article.

1. Through Dominos App

Let's check out how to cancel dominos orders on the Domino’s Pizza App. It is a complete step by step guide for you. 

  • In your mobile download Domino's mobile app.

  • Once your order is done, you can see the order status in the My Orders section of the Domino’s App. 

  • From the Domino’s App menu, click on the customer care option.

  • A virtual customer care executive bot will appear on your phone. 

  • You can simply text “Cancel My Order” and hit the ok button. 

  • You can tap on the My Order section under the Domino’s app and click on the cancel order next to your order to cancel your order based on the time of placing the Domino’s order. 

  • Your money will also go back to your payment method within a few days.

2. Through Customer Care

If you are searching for how to cancel order in Dominos, let me tell you you can cancel the dominos order through the customer care service too. You just have to call on 1800 208 1234 and ask them to cancel the order that you have made. 

3. Through Website

For a quicker process, go to their official website. See the steps given below to cancel your order-

  • Go to Domino's website and log in with your number to get OTP.

  • After sharing the OTP, click on your Profile section. 

  • Click on “My Orders”.

  • Find the order and cancel it. 

  • You will find the “Chat with us” option with order details. Tap on it.

  • The final step is to type “Cancel my Order”.

Interested to know How to Order Free Food Online? Read this Article!

Video on How to Cancel Order on Dominos App

Here is a youtube video on canceling the dominos order online to save you some time. You can simply watch it and learn the steps on how to cancel domino's order.

About Domino’s

It is one of the leading pizza chains with more than 17,200 stores and different markets. One of their main roots is pizza delivery in 30 minutes. They are a highly-recognized global brand and deliver more than 3 million pizzas each day. 

They serve the best quality with competitive rates with easy ordering access and efficient services which are aided by their technological innovations. Their dough is generally made fresh and distributed to the stores around the world by them and their franchises. The brand generates revenue by charging the royalties to its franchises and by selling food, and equipment and supplies to its franchisees. 

They are especially known for their 30 minutes pizza delivery and unmarketable quality of pizzas. 

What Could Be The Reason For Cancellation By Domino’s? 

Domino's has the full rights to cancel your order in case of any discrepancy.  Here are some of the common reasons due to which your order may get canceled:

  • The Dominos delivery address is known to be abusive. 

  • The customer has been blacklisted. 

  • Dominos customer’s number has been used earlier in hoax orders.

  • If they are unable to connect with customers. 

  • It can also be undeliverable due to the bad delivery address or dominos customer was not home. 

  • The customer has not picked up a Domino’s carryout order.

How to Get a Refund from Dominos? 

Have you paid for the order through digital payment methods? There might be many reasons behind cancelling your pizza order. Dominos will surely give you a refund on your order within 5-7 working days. 


Most of the time, people add the wrong address and immediately look for a method to cancel their order on Dominos. Are you also interested in knowing How to Cancel Order on Dominos? This article has covered everything. There is no need to panic as the methods I have shared above are simple to do. You can cancel through the app, website, and customer care. I have even mentioned the refund process of this Pizza delivery app. If you still have questions, drop it in our comment section.

Questions You May Have 

Q1. Can we cancel Dominos online order?

A1. You can cancel Dominos online order through their app. It is also possible to cancel orders via a website. 

Q2. Can you edit a Dominos order after ordering?

A2. The order editing process on Dominos should be done via email.

Q3. Does Dominos refund for wrong order?

A3. A user can make a claim and Dominos will surely provide a refund. 

About Author



Content Writer

I am a prolific writer and an avid reader. I am passionate about writing. Love to research, read, and explore the web world.

Related Articles arrow

more article

How to Cancel Order on Zomato in 2024?

time 22 days ago how-to-cancel-order-on-zomato
more article

How To Cancel Order on Swiggy?

time 404 days ago how-to-cancel-your-order-on-swiggy

Copyright 2010-2022. All Rights Reserved. All content, trademarks and logos are copyright of their respective owners.

Disclaimer: is community platform where our users find and submit deals from various website across the world, we do not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to Readers are requested to be cautious while shopping at newly launched and non-trusted e-commerce sites. Protection Status