How to Talk to Airtel Customer Care? Call, SMS, WhatsApp

author Vaishnavi Content Writer

Are you searching on Google for ‘how to talk to Airtel customer care’ or something like that?

Well, let me first tell you that Airtel offers one of the best customer service experiences in the world. You can easily reach out to the support team to raise an issue or simply resolve a query. You can do it via phone, mail, chat, or by visiting the store. 

In this article, I will explain the various methods for talking to Airtel customer care. You can use any method that fulfils your purpose. 

Learn how to port Vodafone to Airtel in a few simple steps.

how to talk to Airtel customer care

How to Talk to Airtel Customer Care?

Airtel is one of the largest telecom providers in India, with a user base of more than 400 million. The company provides its users high-speed internet and wide network connectivity and offers excellent customer service experience. You can easily connect to the Airtel executives for any issue, and it will be resolved in a very short period of time. You can connect to the executives via phone, mail, WhatsApp, or by visiting the Airtel store.  

If you want to connect to the support team via phone, dial 121, and the IVR (Interactive Voice Response) will provide you with numerous options. Select the option ‘Connect with an Airtel executive’, and the call will be forwarded to the Airtel support team. However, this number is not free and charges 50p/3min. You can use this number for general queries like recharge plans, current services, etc. If you want to talk about broadband, DTH or any other specific Airtel services, learn about them in the later sections. 

How to Talk to Airtel Customer Care Toll Free Number? 

If you are looking for the Airtel customer care toll free numbers, this section is for you. In this section, I will tell you about the Airtel toll-free numbers so you can connect to the executive in no time. 

Toll-Free Number 

Purpose 

Dial 198

To raise complaints and service requests 

Dial 400

To resolve queries relates to the Airtel Payments Bank 

Dial 12150

To know about Airtel DTH plans and services 

What is Airtel Customer Care WhatsApp Number? 

If you are not a call person like me, you can use the Airtel customer care WhatsApp number to connect with its support team. All you have to do is send a ‘Hi’ message on WhatsApp to 01647-771212 with your registered mobile number. You can also chat with Airtel’s AI Bot on WhatsApp to resolve your queries or raise an issue. 

How to Talk to Airtel Customer Care Email? 

Some people prefer a more professional method of communication to raise complaints or any queries. If you are one of them, don’t worry. You can easily connect with the Airtel customer service through e-mail. This is the official email ID of Airtel - “[email protected]”. You can contact the Airtel customer support team anytime by simply writing an email. 

How to Call Airtel Customer Care Number from Other Network? 

Airtel provides a separate customer care number for non-Airtel users. They can call on 8800688006 to resolve any Airtel Payments Bank-related query. The number 9810012345 is to solve the queries related to Airtel DTH. If you are not an Airtel user but are using Airtel’s Broadband or Payment Bank services, you can dial these phone numbers to talk to the support team. 

Check out: Airtel data loan number to get free data. 

What is Airtel International Customer Care Number? 

Being abroad with your Airtel SIM does not mean that you can’t connect to the support team in emergencies. If you face any problem regarding the Airtel services, you can reach out to the support team by dialling the International customer care number. Dial the toll-free phone number +91-9910099100 and talk to the Airtel customer support executive. If you want to chat and not call, send a WhatsApp message to the same number, and you will get an instant reply. 

How to Talk to Airtel Customer Care for DTH Connection? 

Are you using the Airtel DTH connection to watch unlimited entertainment content? If this is the case, you must know about the customer care numbers where you can reach out to in time of problems or queries. Dial the numbers given below to resolve your queries or get some information regarding your DTH plan. 

Airtel Customer Care Number 

Region

0124 - 4448080 (toll free)

North 

020 - 44448080 (toll free)

West

033 - 44448080 (toll free)

East

080 - 44448080 (tolled)

South

020 40181400 (tolled)

South

12150

Anyone from Airtel mobile 

Summing Up 

Now you know how to talk to Airtel customer care? You can call their toll-free number, connect with them over WhatsApp and even send them an email. You can also use the Airtel Thanks app or the official Airtel website to connect to the support team. There are also several toll-free numbers that you can call. The Airtel customer service is excellent, and your query will be solved quickly. 

Questions You May Have 

Q. Does Airtel have a toll free number? 

Ans. Yes, you can call the toll-free number 198 to contact the Airtel customer support team. 

Q. What is Airtel international customer care number? 

Ans. The Airtel international customer care number is +91-9910099100. 

Q. How to talk to Airtel customer care for my broadband connection? 

Ans. Dial 12150 from your registered mobile number to connect with the support team. 

Q. What is Airtel customer Care WhatsApp number? 

Ans. Airtel customer Care WhatsApp number is 01647-771212.

About Author

author

Vaishnavi

Content Writer

Coffee lover and a little writer, who believes in unicorns.

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