How To Close Paytm Postpaid? Step-By-Step Guide

author Mayank Content Writer

How to Close Paytm Postpaid? How much time will it take to close my account? I know you have several questions in mind, so this article has covered all the vital information regarding Paytm Postpaid.

A few days back, I was looking for a way to deactivate my Paytm Postpaid account. There was so much information available online on how to close Paytm Postpaid, and I had to spend a lot of time going through it. 

Now, my account is successfully closed! Thanks to this method for saving my time and making this process easier for me. 

If you are also interested in learning a simple method to close Paytm postpaid, this article will help you. I have also mentioned the Paytm helpline number and email ID at the end of this article.

Read out: How to Transfer Paytm Postpaid Money to Bank Account?

How to Close Paytm Postpaid

What is Paytm Postpaid? 

Paytm Postpaid is a buy now pay later feature. You can get an instant loan upto Rs.60,000, which you can repay later in a designated time period. There is no activation fee to start using the Paytm Postpaid payment service, and there are zero annual charges on the transactions. This service is acceptable at more than 1.5 crore shops across India and all the popular shopping apps and websites. 

You will get an interest-free loan for 30 days, and the convenience fee is also nominal. Paytm Postpaid allows you to maintain a credit score which will help you to apply for a Paytm credit card or get a better loan offer. You can easily maintain a good credit score with timely payment of your loans. However, there are a few prerequisites to apply for Paytm Postpaid service, which are given below.

  • The user must have a valid PAN number 

  • The age of the user must be more than 20 years 

  • The user must have a complete KYC verification 

  • The user must be an Indian resident 

How To Close Paytm Postpaid? Complete Guide 

Deactivating your Paytm Postpaid account is the same as activating it. There could be many reasons why one might consider deactivating the postpaid account, which we will look at later in this article. Let’s check out the steps for now to learn How To Close Paytm Postpaid.

Step 1 - Open the Paytm app on your mobile and log in with your existing number. 

Step 2 - Go to the ‘Balance and History’ section in the app.

Step 3 - You will see the ‘Paytm Postpaid’ option. Click on it. 

Step 4 - Tap on the ‘Help’ option on the top right corner of the page. 

Step 5 - You will be taken to a new page where you can see ‘Contact Us’ at the bottom right corner. Click on it. 

Step 6 - Tap on ‘Need help with non order related queries?’

Step 7 - You will be taken to the ‘Help and Support’ page. Click on the option ‘Issue with Paytm Postpaid account status’. 

Step 8 - Now, click on ‘I want to close/deactivate my Paytm Postpaid account. 

Step 9 - Select the reason from a bunch of options that appear on your screen. 

Step 10 - Finally, a confirmation for account deactivation will appear on the screen. Tap on ‘Yes’. 

The Paytm Postpaid account deactivation will be raised instantly, and the deactivation will take place in 1-2 business days. Don’t forget to clear all your dues beforehand otherwise, your deactivation request will be rejected. 

Reasons To Close Paytm Postpaid

Paytm Postpaid is a beneficial service used by thousands of users. However, there are several reasons as to why one might consider deactivating the postpaid account. You have already learned the steps on how to Close Paytm Postpaid, so now have a look at the reasons as well. 

  1. You no longer need to use the postpaid payment method. 

  2. You are consolidating your payment services for better finance management.

  3. You are shifting your payment preference to another source. 

  4. You are no longer using the Paytm service. 

Do you know how to cancel movie tickets on Paytm

Paytm Postpaid Helpline Number 

You can anytime contact Paytm customer service for any queries or requests. Here is the Paytm helpline for you to resolve any further doubts regarding the Paytm Postpaid payment method. 

Paytm Postpaid Helpline Number: 0120-4456-456

Paytm Postpaid Email ID 

If you have any query regarding how to Close Paytm Postpaid or other services, you can contact Paytm customer support on the mail ID mentioned below. 

Paytm Postpaid Email ID: [email protected]

Summing Up 

Paytm Postpaid account can be deactivated in just a few simple steps. You only need to look for the ‘Help’ option on the ‘Paytm Postpaid’ section on the app, and from there, you can easily deactivate your account. The step-by-step instructions on How to Close Paytm Postpaid are already given above in this article for your convenience. You can also check out the Paytm customer support number mentioned above for further assistance. Don’t forget to share this article with the Paytm users you know to save them time. 

Questions You May Have 

Q1. What is Paytm Postpaid scheme?

A1. Paytm Postpaid payment scheme allows the user to get an instant loan with the 30 days interest free payback time limit.  

Q2. Is Paytm postpaid customer care 24x7?

A2. If you are stuck in any problem, Paytm postpaid customer care team are available 24/7 to resolve your queries. 

Q3. What is the Paytm postpaid limit?

A3. Paytm Postpaid Mini will help users to take loans ranging from ₹250 to ₹1000.

Q4. Can I pay my Paytm postpaid bill in EMI?

A4. Yes, it is possible to convert Paytm postpaid bills into EMI. 

About Author



Content Writer

I am a prolific writer and an avid reader. I am passionate about writing. Love to research, read, and explore the web world.

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