How To Check Call History in Airtel App?

Sameer Content Writer

It is easy to keep track of your Airtel call history. The telecom operator has made it convenient for subscribers to access this service with a few clicks. 

While people know that it is possible to get the call history of their number. But most are not aware of the different methods to use this service. 

The common methods to get call history include via USSD code and SMS. Another method is to use the Airtel App. In this post, we discuss how to check call history in the Airtel App.

So scroll down to find all the details on this topic.

Meanwhile, to check the list of Airtel Prepaid plans click here

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Is it Possible to Check Call History in Airtel?

Yes, it is possible to get call history in Airtel. You need to follow simple steps for this purpose. The call history for your number includes both incoming and outgoing call details. 

As per TRAI, telecom operators need to keep a record of activities such as incoming calls, outgoing calls, SMS, data logs, and recharges for six months. 

So you can get call history for 6 months in a few simple steps. Now let us take a look at the steps to check your call history in Airtel. 

There can be different scenarios in which you need call history. For instance if you have lost any contacts from your device, then it is possible to get the details back by requesting call history. However, you can get the details back only if you have got income or outgoing calls from that number within the last 6 months. 

Also, it is very sensitive information and you need access to the number for which you want to check call history. 

Check Airtel Call History Via SMS

The most popular option to get Airtel call history is via SMS. You need to send an SMS to 121. Type EPREBILL Month name and EMAIL ID and send to 121. The call history for the month will be sent to your Email ID within six hours.

For instance: Send a message like this EPREBILL JAN abcd1234@gmail.com to 121. Replace it with your email ID and the month for which you want the call history. 

Shortly, you will receive a confirmation message for your query. You can get up to six months of call history using this method. 

Check Call History In Airtel Thanks App

If you are yet to install the Airtel Thanks app on your smartphone then you download it from the Google Play Store or Apple app store. Once downloaded, use your Airtel number to log in. You also need to enter your email address to register on the Airtel App. 

The app helps you manage all your Airtel accounts easily. However, I have not found the option to get call history on the Airtel app. 

After using the chat option on the app, I got the response that to get call history is available via SMS. The same method that I have shared was the response from the airtel app. So in my experience it is possible to get call history only via SMS. 

Is There Any Charge to Check Call History in Airtel App

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Although some sites mention, you need to pay Rs. 50 to get call history in Airtel. But I have confirmed this on the Airtel app. Airtel is providing this service for free. You can get call history for all your number free of cost. This information is clearly visible in the screenshot shared below. It clearly mentions that there are no charges for this service. 

So we are at the end of this post on how to get call history in the Airtel app. I hope all the queries on this topic are clear. Using the information, you can easily get the call history of your Airtel number. This service is free and you can get up to 6 months of call history very easily. The details will be sent to your registered email ID. 

Frequently Asked Questions

How do I get my Airtel Call history?

You need to send an SMS to 121 to get call history in Airtel. Type EPREBILL Month and EMAIL ID and send to 121. Your call history for the month will be sent to the provided Email ID.

How To get Call History On Airtel Prepaid?

To get call history on Airtel prepaid number send EPREBILL Month and EMAIL ID to 121. You can get up to 6 month call history on your number.

What is the cost to get call history on Airtel?

Airtel call history service is available free of cost. You can request call history for your number via SMS. Send EPREBILL Month and EMAIL ID to 121 to check call history. 

About Author

Sameer

Content Writer

I’m an engineer that accidentally fell in love with words. I write about things that I like and things that I don’t, mainly in the online shopping sphere.

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