How To Cancel Order In Apollo 247?

author Saurabh Banerjee Content Writer

Apollo 247 is one of the most popular online destinations to fulfill your medical needs and requirements. It has everything that you need, be it online consultations or medicine orders. It has it all.

If you have made an order and want to know how to cancel order in Apollo 247, then in this article, you can check out all the details and information regarding the same. 

It is not very difficult to cancel orders, and you can also have a look at how to cancel order in Apollo Pharmacy right here in this article. Keeping that in mind, there are a number of benefits of using Apollo 247.

You can find a lot here easily without having to step outside your home.

Let us check out all the details in the sections below. 

How To Cancel Order In Apollo 247? 

How to Cancel Order in Apollo 247

There are several reasons why one might opt to cancel order in Apollo 247. You might have ordered the wrong set of products, or maybe the need that made you order in the first place is no longer there. There might be many more reasons; thus, it is important to know and understand how to make an order or cancel it on the platform. 

How To Cancel Online Consultation In Apollo 247?

Here is how you can cancel your appointment on Apollo 247. Follow the steps given here to cancel your booking for free. 

  • Visit the Apollo 247 website to check out their mobile app.

  • Click on the Consult Online option in the doctor's section.

  • You will find your online consultations lined up. 

  • You can click on the Cancel option to cancel your appointment.

Note: Make sure that you can cancel your appointment upto 15 minutes before the appointment time.

How To Cancel Orders In Apollo Pharmacy?

If you want to know the details to cancel order in Apollo Pharmacy, here are the steps and measures that you can follow to do the same. 

  • Visit the 'Buy Medicines' tab on the home page and click on the 'My Orders'

  • Select any recent order, and you will be directed to the order page

  • Click the Vertical Icon (⁞) and then on the 'Cancel Order' tab.

  • A dialogue box will now appear on the screen.

  • Select the reason for your cancellation and click on the 'Submit Request' button.

Apollo 24/7 Cancellation Policy

  • Users need to cancel orders before the item is shipped, after that the received order is eligible to be returned.

  • Once the order is cancelled the amount will be refunded to the customer within 5 to 7 working days. 

  • Apollo 24/7 reserves the right to reschedule or cancel the appointments without any prior notice whatsoever.

  • Consultations can be booked, rescheduled or canceled for free up to 15 minutes of the appointment timing. 

  • For physical visit based consultation you can reschedule or cancel upto 30 minutes prior the timing. 

  • Users are allowed to reschedule the online appointment upto three times for free while physical appointments can be rescheduled once for free. 

How To Book Appointment On Apollo 247?

If you are wondering how to make an appointment on the platform in the first place, then simply follow the steps given below. 

  • Visit the Apollo 247 website to check out their mobile app.

  • Click on the Consult Online option in the doctor's section.

  • Select the category in which you have an ailment.

  • You will find a lineup of doctors.

  • Select the doctor you prefer.

  • You will need to make the payment to confirm the booking.

  • In the payment section, you can apply any valid Apollo 247 Coupon code

  • Once the payment is final, your booking will be confirmed. 

So this is how you can cancel order in Apollo Pharmacy and Apollo 247. For more such articles, news, and updates, keep following our website. 


So, here we have discussed the process of how to cancel order in apollo 247. By following the steps mentioned in this article, you can easily cancel order in Apollo 247. I hope this was an informative and innovative article for you. To keep reading such insightful articles, keep cheking our website as we keep publishing such articles on a regular basis.

Frequently Asked Questions

Q. Will I get a refund on canceled medical appointments on Apollo 247?

A. Yes, if you cancel the online consultation, the refund will reflect in your account within 5 to 7 working days.

Q. How do I cancel any order on Apollo 24 7?

A. It is very easy to cancel orders on Apollo 247; simply visit the sections above for the detailed steps and information.

Q. How do I start using Apollo 247?

A. You can download the mobile app on Google Play Store for Android devices or the App Store for iOS devices. You can also visit their website to start placing your orders and booking online consultations. 

Q. How do I stop messages from Apollo 247?

A. All you need to do is to send a STOP to 1909. Read the above information to understand the entire process.

Q. How do I delete my Apollo 247 account?

A. You have all the right to cancel or delete any account. To do so, you can contact  [[email protected]].

About Author


Saurabh Banerjee

Content Writer

I am Saurav Banerjee, and I like to call myself an improving writer who is deeply in love with scribblings and books. I believe writing is the meditation that leads one towards self-exploration and gradually helps one to know oneself better

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