Terms and Conditions

Last updated: 27 September 2026

1. About these Terms

These Terms and Conditions ("Terms") apply when you use the FreeKaaMaal® website at freekaamaal.com, its mobile site and apps, and any related service (together, the "Service"). By using the Service or creating an account, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

Some stores and offers have their own extra conditions, shown on the store or offer page. Where they differ from these Terms, the conditions on that store or offer page apply to that purchase.

2. Who we are

The Service is operated by Woost Internet Pvt. Ltd. ("FreeKaaMaal", "we", "us"), with its office at Office No. 208 A, The Ithum IT Park, A Block, Plot No. A-40, Sector 62, Noida, Uttar Pradesh 201301, India.

3. Your account

• You must be at least 18 years old, or use the Service with the consent and supervision of a parent or guardian.
• One account per person. Give accurate details, including a mobile number and email address that belong to you.
• You sign in with a one-time password (OTP). Never share your OTP with anyone; we will never ask you for it.
• You are responsible for activity on your account. Tell us straight away if you think someone else has used it.

4. How FreeKaaMaal works

FreeKaaMaal lists deals, coupons and cashback offers from online stores ("Stores"). When you click through from FreeKaaMaal and buy from a partner Store, the Store may pay us a commission. We share part of that commission with you as cashback.

• We are not the seller. Your purchase is a contract between you and the Store, under the Store's own terms, prices, delivery, return and refund policies.
• Prices, stock, coupon codes and offers are set by Stores and can change or end without notice. We try to keep listings accurate but cannot guarantee that every offer or code will work.
• Store information we show (such as customer-care details and return policies) is taken from the Store's official website on the date shown. Please confirm it on the Store's own site before relying on it.
• Questions about an order, delivery, refund or product go to the Store. Questions about cashback go to us.

5. Cashback is credited as FKM Points

Cashback and referral rewards are credited to your FreeKaaMaal wallet as FreeKaaMaal Points ("FKM Points"), a loyalty reward similar to credit-card reward points. In these Terms, "cashback" means rewards credited as FKM Points.

• FKM Points are a reward, not money, a deposit or a payment instrument. They have no cash value until they are redeemed, and cannot be sold, transferred or exchanged except through the Service.
• At present, each confirmed FKM Point is redeemed at ₹1 (one rupee) when you withdraw it to your bank account. Amounts shown in ₹ in your wallet are the redemption value of your points at the current rate.
• We may change how FKM Points are earned or redeemed, including the redemption rate, the minimum redemption and the ways points can be redeemed. We will tell you on the site or by email at least 30 days before such a change takes effect.

6. Earning cashback

To earn cashback on a purchase from a partner Store, you must:

• be signed in to your FreeKaaMaal account before you click through to the Store;
• go to the Store using the link or button on FreeKaaMaal, and complete the purchase in the same session;
• add products to your cart only after clicking through (items already in your cart or wishlist may not track);
• not click on any other ad, affiliate link, comparison site or cashback site before buying, and not use a coupon code that is not listed on FreeKaaMaal for that Store;
• follow any steps shown on the store or offer page, including filling in a claim form where the page asks for one.

Cashback rates are shown on each store page and can change at any time. The rate that applies is the one shown when you click through. Cashback is usually calculated on the amount you actually pay for eligible products, excluding taxes, delivery and other charges, unless the store page says otherwise.

7. Pending, confirmed and declined cashback

• Pending: your purchase has tracked, and we are waiting for the Store to confirm it. Pending cashback cannot be withdrawn.
• Confirmed: the Store has confirmed the sale and paid us, so the cashback can be withdrawn. Confirmation usually takes 10 to 12 weeks (up to 90 business days), and is faster for some Stores. Your wallet shows the expected date for each purchase.
• Declined: the Store has rejected the sale or commission.

Common reasons cashback is declined:

• the order was returned, cancelled or exchanged (fully or partly), or was not delivered or completed;
• another source was credited for the sale, for example an ad on Google, Instagram, Facebook or a video or audio app, another affiliate or cashback site, a direct visit to the Store, or a coupon code not listed on FreeKaaMaal;
• the session took too long, or products were already in the cart when you clicked through;
• the steps on the store or offer page were not followed.

We credit cashback based on what the Store reports to us. If a Store later reverses a commission, we may reverse the related cashback, including cashback already confirmed.

8. Missing cashback and claim forms

• If your purchase has not tracked, you can report missing cashback from your wallet, starting 1 hour after the purchase and no later than 5 days after it, or before the 4th of the following month, whichever comes first. Late requests cannot be accepted.
• Missing cashback can only be reported for Stores that accept such requests; the store page says whether they do.
• Where a store or offer page asks for a claim form, it must be submitted within 24 hours of the purchase.
• We check each request with the Store, usually within 2 to 3 business days. Whether cashback is paid depends on the Store's decision.
• Sending us a receipt for a purchase that did not go through FreeKaaMaal does not earn cashback.

9. Withdrawing cashback

• Only confirmed FKM Points can be withdrawn. Withdrawals are paid by bank transfer to the bank account you add in your wallet.
• The minimum withdrawal is currently 100 FKM Points (₹100) for cashback and 250 FKM Points (₹250) for referral earnings.
• We do not currently charge any fee for bank transfers.
• Withdrawals are verified with an OTP. Check your account details carefully: we are not responsible for payments sent to details you entered incorrectly.
• Cashback has no value outside FreeKaaMaal and cannot be transferred to another person or account.

10. Refer & earn

You can earn referral rewards when people you invite join and shop, under the terms shown on the Refer & earn page at the time. Referring yourself, creating accounts for others without their consent, or using spam to share your link is not allowed, and referral rewards earned this way will be removed.

11. Fair use and fraud

You must not:

• open more than one account, or use someone else's account, mobile number or payment details;
• place fake, test or self-cancelled orders, or buy only to earn cashback and then return the items;
• use bots, scripts or tools to click links, scrape the site or create accounts;
• try to get cashback for purchases that did not go through FreeKaaMaal;
• interfere with the Service or its security.

If we reasonably believe an account is involved in fraud or misuse, we may hold or cancel its pending and confirmed cashback and referral rewards, recover amounts already paid, suspend or close the account, and report the matter to the relevant authorities.

12. Stores, offers and outside links

The Service links to Store websites and apps we do not control. We are not responsible for their content, products, services, privacy practices or availability. Using them is at your own risk and under their terms.

13. Our trademark and content

FreeKaaMaal® is a registered trademark. The Service, its design, text and software belong to us or our licensors. You may use the Service for your own personal, non-commercial shopping. You may not copy, republish, scrape or resell our content, or use our name or logo, without our written permission. Store names and logos belong to their owners.

14. What you send us

When you send us reviews, feedback, claim forms, screenshots or other material, you confirm it is true and that you have the right to share it, and you allow us to use it to run the Service (for example, to check a claim with a Store). Do not send anything unlawful, misleading, abusive or that belongs to someone else.

15. Disclaimers and limits of liability

• The Service is provided "as is" and "as available". We do not guarantee that it will always be available, error-free, or that every offer, code or cashback rate will be accurate or honoured by the Store.
• We are not liable for the products, services, delivery or conduct of any Store.
• To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability to you for any claim about the Service is limited to the value of the confirmed FKM Points in your account relating to that claim.
• Nothing in these Terms limits any right you have under Indian consumer protection law that cannot be limited.

You agree to compensate us for losses caused by your breach of these Terms or your misuse of the Service.

16. Suspending or closing an account

You can close your account at any time from Delete account. Please withdraw any confirmed FKM Points first; pending points, and confirmed points below the minimum withdrawal amount, cannot be paid out once the account is closed. We may suspend or close an account that breaks these Terms.

17. Privacy

How we collect and use your information is explained in our Privacy Policy.

18. Changes to these Terms

We may update these Terms from time to time. We will change the "last updated" date above and, for important changes, tell you on the site or by email. Using the Service after a change means you accept the updated Terms.

19. Governing law and disputes

These Terms are governed by the laws of India. Subject to your rights under consumer protection law, the courts at Gautam Buddh Nagar (Noida), Uttar Pradesh have exclusive jurisdiction over any dispute about the Service or these Terms.

20. Grievance Officer and contact

For cashback questions, call or WhatsApp +91 81780 26656 (Monday to Friday, 10 AM to 6 PM) or use our Contact page.

If you have a complaint about the Service, you can write to our Grievance Officer: Mr. Deepak Kumar, legal@freekaamaal.com, Office No. 208 A, The Ithum IT Park, A Block, Plot No. A-40, Sector 62, Noida, Uttar Pradesh 201301, India. We acknowledge complaints within 48 hours and aim to resolve them within one month of receiving them.