Flipkart Rolls Out “Open Box Delivery” In Select Cities

A long awaiting wish of millions of online shoppers in India has come true. Flipkart has launched “open box delivery” service. Now you can open your received order at time of delivery to check the box contents. This service has been first launched in select cities and will be soon extended to cover other areas.

Some 

All You Need to Know About Flipkart Open Box Delivery Service

Availability	Bhopal, Bhubaneswar, and Chandigarh Only
Extra Charges	Nil
Payment  Options	All Except COD
What You Need	A Valid ID Proof

 

What really was the concern?

The things got serious when few incidents were reported where people complained of receiving wrong contents. There was a case when a person received a brick instead of iPhone. Such incidents made people apprehensive about shopping online.

No one in life wants to get such surprises especially when you order an expensive item like a mobile phone, or laptop.

Check out this Story of this Snapdeal User who received VIM Bar in place of Phone

 

How to Avail Open Box Delivery:

You don’t have to change anything in the way you shop. The only difference is that at the time of delivery you have the additional leverage to open the box and check contents.

• 1 . Visit here. Select a Product you would like on the touchdown web page.
• 2 . Enter the Delivery Adress and Click Deliver Here. (Valid in Bhopal, Bhubaneshwar, and Chandigarh solely).
• 3 . Select the ‘Open Box Delivery’ Option within the ORDER SUMMARY web page.
• 4 . Select your most popular Payment mode and Complete the Transaction. (COD  shouldn’t be out there )
• 5 . That’s it. Validate your order your self

 

What to do If the product received is wrong or damaged?

Every one of us wished to check the contents of our order at the time of delivery but this was possible until now. By launching Open Box Delivery Service Flipkart has made it possible.

• The aim of this long-awaited service is to establish more trust among the buyers.
• The delivery representative from Flipkart will open the delivery package in front of you.
• Both the outside packing and brand packing will be opened by the delivery agent.
• This way you can see have you received the same product as you ordered.
• In case the product you receive is wrong, damaged, or missing ask the field executive to take the order back immediately.

 

As of now, Flipkart has launched this service only in three cities. In the future, we are sure to see the e-commerce giant cover more and more cities. Also, other players in the industry may soon launch “Open Box Delivery” Service. And it may become a norm in the ecommerce industry.