Important Thing to Remember(FAQ)

We receive referral commission for driving traffic and sales to our merchant store's site. We pass on the entire commission back to our customers as Cashback reward which they can redeem through PayTM or Bank transfer

Easy steps to follow to earn Cashback:

1. Login to FreeKaaMaal and visit the cashback page here https://freekaamaal.com/cashback
2. Look for your favorite online retailer you want to shop on.
3. Click on their site via link given on our site.
4. Shop and make the transaction with the retailer's site like you normally do.
5. Retailer pays us a commission for this sale. We pass on the same to you as 'cashback'. Initially your Cashback remains in 'Pending' status. Once the return period for the product is over, your cashback status becomes 'Confirmed'
6. Now you can redeem the amount any time via Online Transfer/Mobile Recharge/Shopping Voucher.

Certainly not! In order to earn cashback, you have to visit the retailer via our unique link.​This is how the retailer tracks that we got them the sale, and we would receive a commission from them and pay you cashback from this. If you go to the retailer directly, thenwe will not​be able to claim any commission and pay cashback to you. Also,

werecommends you not to use a reference or code provided by a comparison site. In that case, the commission from the sale would be paid to the comparison site. If we do not receive any commission from retailers we would not be unable to give cashback to you.

I made a purchase but have not received any cashback email for it. What can I do? If you made a transaction less than than 3 days ago, please wait a little longer.Typically it takes between 24 - 72 hours for retailers to track sales, so you could still receive your cashback email automatically.

However, If your purchase was done over 3 days ago, please submit a missing Cashback Request visiting 'My Account'

here (https://freekaamaal.com/cashback/home) then click on ‘Report Missing Cashback". Any Missing Cashback Report will not be accepted after 10 days. Sometimes, though rare, retailers fail to track a transaction on their end. After we receive transaction details from you, we can follow this up with the retailer, and try to get your missing cashback.

Generally, sticking to the terms and conditions provided on our retailer page and ensuring you follow the recommended process will minimize the risk of anything going wrong.

When you visit a retailer via our website, our systems can track that visit and record an 'exit click'. Thereafter, if you don't get an email from us about your cashback it is likely that somehow the retailer has missed the transaction. In these cases we will chase the retailer and do our best to get you your missing cashback. In some cases the retailer may decline your cashback, such as:

• The purchase was returned, cancelled or the order amended.
• The purchase was not completed fully online.
• Another referrer has been awarded the cashback commission (e.g. a price comparison site) if you have used their referreral code in between.
• You did not comply with the terms and conditions listed on our website and/or the retailer's.
• A voucher code or gift code not authorized by our website was used.
• The retailer has ceased trading or has gone into administration.
• Cookies were disabled and hence the tracking could not be completed.

You can Sign In to FreeKaaMaal here (https://freekaamaal.com/cashback/home)and then at the top right go to My Account & check your Cashback earnings in Balance & Historysection.

When you have a ‘Confirmed’ status of your Cashback, you can claim your cashback

requesting PayTM Tranfer, Right now we only offer PayTM tranfer but soon other options like Banktransfer andShopping Voucherswill be available too.

To request payment, login to your account

and​​​ click on“Withdraw Money” section inredeem your cashback amount.

(Please note that only Cashback with ‘Confirmed’ status can be paid. Until we receive payment from retailers, Cashback remains as ‘Pending’ and cannot be paid to you.)

Because it generally takes quite a while for your transaction details to reach us via merchant and therefore for your transaction to become confirmed we need an authentication from retailer side that you have made a purchase on their site through FreeKaaMaal.com.

When you click through from FreeKaaMaaland make your transaction on a merchant site, your action is tracked by the merchant and reported back to us . When the transaction is first reported, it will be given a ‘Pending’ status. This means that the retailer has tracked your transaction and indicated us about your purchase through ​FreeKaaMaal​. Sometimes your transaction is declined often because of you return the purchased item back to the retailer.In this case your status will also switch to ‘Decline’.After a certain number of days, when their is no return and transaction is confirmed your status will normally switch to ‘Confirmed’ status. This means that the retailer has agreed that all is fine with your transaction and your cashback is now confirmed from our side. You can now claim your cashback at any time either through online transfer, mobile recharge or shopping voucher.

Since different merchants process transactions through the various stages, they have a cycle of confirming the transaction when there is no probability of decline of the respective transaction.Once they confirm us with your transaction we will change your status as Confirmed.